🔒 Privacy Policy

Effective Date: 01/08/2025
Company: XBOCT (XB) Electric

At XBOCT (XB) Electric, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, advertisements, and services.

1. Information We Collect

We may collect the following information when you:

Submit a form on our website or through advertising platforms (e.g., Meta Lead Ads, Google Ads).
Contact us by phone, email, or social media.
Request a quote, consultation, or service.

Types of information collected may include:

Name
Email address
Phone number
Address (for service location)
Project details (e.g., service upgrade request, EV charger installation)

2. How We Use Your Information

We use your information to:

Provide quotes and schedule services.
Respond to your inquiries.
Process service requests, permits, and inspections.
Send service updates or appointment reminders.
Improve our services and advertising.

3. Sharing Your Information

We do not sell your personal information.
We may share your information only with:

Licensed partners, subcontractors, or inspectors (e.g., ESA, Hydro utility) as required to complete your service.
Advertising/marketing platforms (e.g., Meta, Google) strictly to deliver relevant ads or measure performance.
Legal or regulatory authorities if required by law.

4. Data Protection

We use appropriate security measures to protect your personal data against unauthorized access, loss, or misuse. Only authorized personnel and trusted service providers have access to your information.

5. Your Rights

You have the right to:

Request access to the information we hold about you.
Ask us to correct or delete your information.
Opt out of marketing communications at any time.

To exercise these rights, please contact us at:
📧 [privacy@xboct.ca]
📞 [647-401-7444]

6. Third-Party Services

Our website and advertisements may link to third-party websites (e.g., payment processors, social media). We are not responsible for their privacy practices, and we encourage you to review their policies.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.